PRACTICE MANAGEMENT
Digital Patient Call
Digital Patient Call
Patient call by click – with waiting time, room assignment, and display in the waiting room
Patient call by click – with waiting time, room assignment, and display in the waiting room
With the digital patient call feature in ClinicOS, you can summon patients directly from the system. Doctors and medical assistants can view the current wait time and call the patient with a single click—name and destination room automatically appear on the waiting room display.
With the digital patient call feature in ClinicOS, you can summon patients directly from the system. Doctors and medical assistants can view the current wait time and call the patient with a single click—name and destination room automatically appear on the waiting room display.
Clear, swift process without verbal prompts or need to move around
Transparent wait times: You can see immediately who is waiting and for how long
Professional display on a TV or tablet in the waiting room
The Problem
Restless patient calls in everyday practice
Restless patient calls in everyday practice
Calling patients takes time and causes disturbances: announcements in the waiting room, unnecessary walking paths, misunderstandings regarding rooms, and lack of transparency about who is waiting and for how long. At the same time, many practices wish to communicate more discreetly and professionally.
Calling patients takes time and causes disturbances: announcements in the waiting room, unnecessary walking paths, misunderstandings regarding rooms, and lack of transparency about who is waiting and for how long. At the same time, many practices wish to communicate more discreetly and professionally.
Calling patients takes time and causes disturbances: announcements in the waiting room, unnecessary walking paths, misunderstandings regarding rooms, and lack of transparency about who is waiting and for how long. At the same time, many practices wish to communicate more discreetly and professionally.
High time expenditure due to verbal cues and unnecessary walking paths
High time expenditure due to verbal cues and unnecessary walking paths
Misunderstandings in room assignment and patient call
Misunderstandings in room assignment and patient call
Lack of transparency about waiting times and status
Lack of transparency about waiting times and status
The Solution
Digital Patient Call
Digital Patient Call
ClinicOS digitizes the call: You can see waiting times and statuses directly in the system, call patients with a click, and assign rooms. In the waiting room, the display automatically appears on a tablet or TV.
ClinicOS digitizes the call: You can see waiting times and statuses directly in the system, call patients with a click, and assign rooms. In the waiting room, the display automatically appears on a tablet or TV.
Features
What the digital patient call specifically does for you
What the digital patient call specifically does for you
Call directly from ClinicOS
by doctor or medical assistant
Waiting Time Transparency
Display how long the patient has been waiting
Room assignment
on call (e.g. treatment room 1, diagnostics, consultation)
Notice in the waiting room
on TV or tablet: Patient + Target Area
Calmer Process
less walking, less shouting, fewer misunderstandings
Professional reception process
for private patients
Call directly from ClinicOS
by doctor or medical assistant
Call directly from ClinicOS
by doctor or medical assistant
Waiting Time Transparency
Display how long the patient has been waiting
Room assignment
on call (e.g. treatment room 1, diagnostics, consultation)
Room assignment
on call (e.g. treatment room 1, diagnostics, consultation)
Notice in the waiting room
on TV or tablet: Patient + Target Area
Notice in the waiting room
on TV or tablet: Patient + Target Area
Calmer Process
less walking, less shouting, fewer misunderstandings
Professional reception process
for private patients
Professional reception process
for private patients
The Result & How It Works
More peace in the waiting room – and a more efficient workflow for your team
You keep track of waiting times, call patients in a structured manner, and reduce organizational friction points. This appears professional and significantly eases the burden on medical assistants.
Below, we show how it works in everyday practice in three steps:
Step 1 - Check Waiting Room Status
In ClinicOS, you can see who is waiting and for how long.
Step 2 - Call up the patient & select room
Step 3 - Display in the Waiting Room
The Result & How It Works
More peace in the waiting room – and a more efficient workflow for your team
You keep track of waiting times, call patients in a structured manner, and reduce organizational friction points. This appears professional and significantly eases the burden on medical assistants.
Below, we show how it works in everyday practice in three steps:
Step 1 - Check Waiting Room Status
In ClinicOS, you can see who is waiting and for how long.
Step 2 - Call up the patient & select room
Step 3 - Display in the Waiting Room
The Result & How It Works
More peace in the waiting room – and a more efficient workflow for your team
You keep track of waiting times, call patients in a structured manner, and reduce organizational friction points. This appears professional and significantly eases the burden on medical assistants.
Below, we show how it works in everyday practice in three steps:
Step 1 - Check Waiting Room Status
In ClinicOS, you can see who is waiting and for how long.
Step 2 - Call up the patient & select room
Step 3 - Display in the Waiting Room
For Private Practices
Why this is especially relevant for private practices
Why this is especially relevant for private practices
Why this is especially relevant for private practices
Higher service quality through clear, discreet processes
Relief for medical assistants: fewer errands and less coordination
Better overview during peak times and in parallel running rooms
FAQ
Find answers to frequently asked questions about the features, security, and use of ClinicOS.
Do doctors and medical assistants see the waiting time in real-time?
Can I define rooms freely?
On which devices can the display in the waiting room operate?
FAQ
Find answers to frequently asked questions about the features, security, and use of ClinicOS.