PRACTICE MANAGEMENT
Video Consultation
Video Consultation
Video consultation directly in the browser – launches from the patient portal in seconds
Video consultation directly in the browser – launches from the patient portal in seconds
Patients log into the patient portal and start the video consultation without an app and with no technical hassle – simply in the browser. If desired, the AI consultation assistant runs alongside and takes over the documentation, even during the video session.
Patients log into the patient portal and start the video consultation without an app and with no technical hassle – simply in the browser. If desired, the AI consultation assistant runs alongside and takes over the documentation, even during the video session.
Easy start for patients: Log in → Start consultation
No app, no installation – works directly in the browser
Optional with AI documentation: less rework, clean records

The Problem
Challenges of Video Appointments in Everyday Practice
Challenges of Video Appointments in Everyday Practice
Video appointments often fail due to technical issues: app installations, links, login problems, and inquiries to the team. Additionally, despite the video format, the documentation often remains your responsibility – including follow-up work after the appointment.
Video appointments often fail due to technical issues: app installations, links, login problems, and inquiries to the team. Additionally, despite the video format, the documentation often remains your responsibility – including follow-up work after the appointment.
Video appointments often fail due to technical issues: app installations, links, login problems, and inquiries to the team. Additionally, despite the video format, the documentation often remains your responsibility – including follow-up work after the appointment.
Technical entry barriers due to apps, links, and login issues
Technical entry barriers due to apps, links, and login issues
High level of support needed due to inquiries to the practice team
High level of support needed due to inquiries to the practice team
Additional documentation work despite video appointment and follow-up
Additional documentation work despite video appointment and follow-up
The Solution
Video Consultation
Video Consultation
ClinicOS integrates video consultations directly into the patient portal: Patients begin their appointment in their browser, while you start in ClinicOS. If desired, the AI consultation assistant can join automatically to create a structured documentation, just like in an on-site practice.
ClinicOS integrates video consultations directly into the patient portal: Patients begin their appointment in their browser, while you start in ClinicOS. If desired, the AI consultation assistant can join automatically to create a structured documentation, just like in an on-site practice.

Features
What the video consultation specifically covers for you
What the video consultation specifically covers for you
Start from the patient portal
The patient sees the appointment and starts the consultation with a click
Optional: AI Consultation Assistant
for automatic documentation during the video consultation
Browser-based
no app, no installation, no technical effort
Clear appointment scheduling
Video consultation is directly linked to the appointment/patient
Structured Documentation Draft
You briefly check and approve
Start from the patient portal
The patient sees the appointment and starts the consultation with a click
Optional: AI Consultation Assistant
for automatic documentation during the video consultation
Optional: AI Consultation Assistant
for automatic documentation during the video consultation
Browser-based
no app, no installation, no technical effort
Browser-based
no app, no installation, no technical effort
Clear appointment scheduling
Video consultation is directly linked to the appointment/patient
Clear appointment scheduling
Video consultation is directly linked to the appointment/patient
Structured Documentation Draft
You briefly check and approve
The Result & How It Works
Video appointments without technical stress – and the record is completed directly
Patients reliably attend appointments, your team has less support effort, and thanks to optional AI documentation, you save time on follow-up work.
Below, we show how it works in everyday practice in three steps:
Step 1 - Appointment in the Portal
The patient logs in and sees the upcoming video appointment.
Step 2 - Start Consultation
Step 3 - Optionally automate documentation

The Result & How It Works
Video appointments without technical stress – and the record is completed directly
Patients reliably attend appointments, your team has less support effort, and thanks to optional AI documentation, you save time on follow-up work.
Below, we show how it works in everyday practice in three steps:

Step 1 - Appointment in the Portal
The patient logs in and sees the upcoming video appointment.
Step 2 - Start Consultation
Step 3 - Optionally automate documentation
The Result & How It Works
Video appointments without technical stress – and the record is completed directly
Patients reliably attend appointments, your team has less support effort, and thanks to optional AI documentation, you save time on follow-up work.
Below, we show how it works in everyday practice in three steps:

Step 1 - Appointment in the Portal
The patient logs in and sees the upcoming video appointment.
Step 2 - Start Consultation
Step 3 - Optionally automate documentation

For Private Practices
Why this is especially relevant for private practices
Why this is especially relevant for private practices
Why this is especially relevant for private practices
Premium service for private patients with minimal hurdles
Relief for medical assistants: fewer technical inquiries, less support required
Increased efficiency through automated documentation, even for video appointments
FAQ
Find answers to frequently asked questions about the features, security, and use of ClinicOS.
Can the AI assistant also document during video appointments?
How does the patient start the video consultation?
Do patients need to install an app?
FAQ
Find answers to frequently asked questions about the features, security, and use of ClinicOS.