Experiences - AVA Medical

Preventive Medicine & Root Cause Analysis

AVA Medical

Modern medical practice focused on prevention, helping patients maintain their long-term health, increase their everyday energy, and improve their performance through individualized, holistic treatment approaches.

Free Initial Consultation

AVA Medical (Hamburg)

Private practice for proactive medicine, root-cause analysis, and cardiology on Jungfernstieg. Three internists treat a broad spectrum — from chronic diseases and prevention to performance medicine. ClinicOS is the central system for the entire practice operations.

Features Used

AI consultation assistant — Listens in during consultations and creates the documentation automatically
AI doctor letter generation — Letters and reports in seconds instead of hours
AI phone system — Handles calls and appointment scheduling
AI document import — Scan findings; AI extracts all data
GOÄ billing assistant — Detects duplicate billing codes, suggests forgotten services
Online appointment booking & patient portal — Patients upload documents themselves
Cloud-based — Access from anywhere, including from home and on the go

AVA Medical (Hamburg)

Features Used

AI consultation assistant — Listens in during consultations and creates the documentation automatically
AI doctor letter generation — Letters and reports in seconds instead of hours
AI phone system — Handles calls and appointment scheduling
AI document import — Scan findings; AI extracts all data
GOÄ billing assistant — Detects duplicate billing codes, suggests forgotten services
Online appointment booking & patient portal — Patients upload documents themselves
Cloud-based — Access from anywhere, including from home and on the go

The future of practice software starts here

Before ClinicOS, AVA Medical worked with numerous standalone programs in parallel — isolated island solutions that did not communicate with one another. The result: constant copy-paste, findings being manually copied back and forth, systems that were slow and unresponsive. The administrative burden was so great that the doctors could hardly do medicine. Overtime was routine, and family time suffered.

Since ClinicOS, the staffing ratio at AVA Medical has completely reversed: Three internists work with just one medical assistant — instead of the usual three medical assistants plus a secretary. The medical assistant does what she is trained for: clinical tasks. AI handles phone calls, doctors’ letters are created automatically, the receptionist is AI-generated, and documents are scanned instead of typed up.

Dr. Simsek describes working with ClinicOS as if you had a highly trained resident physician beside you taking care of the bureaucratic tasks. Medical terminology is recognized excellently — a point at which all other software fails. Dr. Taleh does less overtime, has more time for his family — and can treat four to five times as many patients in the same amount of time as before.

The medical assistant perspective confirms this as well: Pia Lena Brengel saves 15 to 20 minutes per patient and describes ClinicOS as the best decision of her professional experience. According to the entire team, the support is the best IT support they have ever experienced.

“Working with ClinicOS feels like having a highly trained resident physician beside you who takes care of all the bureaucratic tasks.”
— Dr. med. M.E. Simsek, Specialist in Internal Medicine

Doctor and patient discussing health records at a desk. Laptop in the foreground.

Sounds Interesting? Let’s Talk

In a short call, we’ll see if ClinicOS is the right fit for your practice. No obligation, no sales pressure.

Sebastian Krüger

Consultation & Onboarding

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“The entire workflow chains are fantastic. From appointment booking to documentation to billing — everything is already preconfigured in the system.”

Dr. Stefanie Baum

Physician & Practice Owner

“Anyone considering buying ClinicOS: do it. It has been worth it.”

Christoph Baum

Practice Manager & Administration

Private practice for orthopaedics, osteopathy, and movement medicine in Freiburg im Breisgau, with a team of 4 physicians, as well as 8 to 10 sports scientists and medical students, and a total of around 24 employees.

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Orthopedics, Osteopathy, Exercise Medicine

Made in Germany