Practice management, support during practice transition

Practice management, support during practice transition

Stephanie

Stephanie

“I can't even imagine how we ever got by without it.”

“I can't even imagine how we ever got by without it.”

Dr. Pullig's Practice (Location)

Dr. Andreas Pullig and Dr. Carmen Pullig jointly run a holistic private medical practice in Location. Over the years, what started as a classic general practitioner's practice has evolved into a practice for root-cause medicine and functional medicine — with significantly more time dedicated to each patient. Stephanie, who is responsible for practice management, supported this transition and implemented the introduction of ClinicOS within the team. Previously, the practice used a practice management system that had been established for years.

Features Used
  • Online Appointment Booking – Flexible online booking of available and cancelled appointments.

  • Digital Patient Communication – Simplified communication with patients and reduction of administrative effort.

  • Practice Organisation – Digital support in coordinating recurring administrative workflows.

Dr. Pullig's Practice (Location)

Dr. Andreas Pullig and Dr. Carmen Pullig jointly run a holistic private medical practice in Location. Over the years, what started as a classic general practitioner's practice has evolved into a practice for root-cause medicine and functional medicine — with significantly more time dedicated to each patient. Stephanie, who is responsible for practice management, supported this transition and implemented the introduction of ClinicOS within the team. Previously, the practice used a practice management system that had been established for years.

Features Used
  • Online Appointment Booking – Flexible online booking of available and cancelled appointments.

  • Digital Patient Communication – Simplified communication with patients and reduction of administrative effort.

  • Practice Organisation – Digital support in coordinating recurring administrative workflows.

My ClinicOS Story

Stephanie is responsible for practice management at Dr. Pullig's practice. She managed the transition from a general practitioner practice to a holistic private medical practice as a project and, in this context, implemented ClinicOS together with the team.

Everything around the treatment devoured time

Root-cause medicine requires time with the patient. It was precisely this time that was previously lost on everything surrounding the treatment — with high effort for doctors and the team. The goal was therefore to streamline the processes so that the doctors could truly concentrate on their work with the patient.

What was important to her was not just the software, but the collaboration: closely aligned with the needs of the practice, with requests usually implemented quickly.

„The patient books an appointment and immediately receives the treatment contract and anamnesis questionnaire — personalized to our needs. And it goes straight into the patient file."


The chain runs smoothly — and the medical assistant doesn't have to enter anything manually

What has changed daily life in the team the most are the automated chains: The patient schedules an appointment and immediately receives the treatment contract and anamnesis questionnaire — personalized to the practice. Everything goes directly into the patient file. No extra effort is generated around it anymore.

For her, ClinicOS is close to the state of the art and grows with the possibilities continuously added by artificial intelligence.

„I would unreservedly recommend ClinicOS to all practices. We are a very small practice — and I see that it is possible to cover everything. I see only advantages."


Conclusion

What she values beyond the software: the feeling of contributing to something. Helping to ensure that doctors can work more comfortably in the future. Because when work runs better for the doctor, the patient notices it in the end, too.


The future of practice management software begins here

Dr. Andreas Pullig, specialist in urology and general medicine, now works almost exclusively in functional medicine and runs the practice together with his wife Dr. Carmen Pullig. After his former practice management system became increasingly cluttered, restricted, and expensive due to an outdated core and more and more modules, he now relies on ClinicOS as the central solution for his practice. With just a laptop, he can care for patients on-site or online, while the complete and traceable documentation allows him to focus more on the patient consultation instead of taking notes during it. He particularly appreciates the simple operation coupled with versatile features, as well as the continuous development of ClinicOS, where regularly discussed features are implemented. Show more

Doctor and patient discussing health records at a desk. Laptop in the foreground.

Are you in private practice and working with a system that is merely being maintained?

Speak with us about what a transition would look like in your specific case.

Bearded man smiling. Portrait.
Greta Holtmann

Customer Success

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