My ClinicOS Story
Root-cause medicine only works with dedicated time for the patient. But that was exactly what was scarce: not because of the number of patients, but because of everything that went with it. Documentation, forms, contracts, follow-up work — tasks that dragged on throughout the day and ultimately ended up with the team.
The practice was therefore not looking for a new interface for the same old workflows, but for processes that run on their own. The team came across ClinicOS through an ad on social media. When comparing it with other providers, they asked very specific questions about their own challenges — and received no viable answers there.
„We are sitting here in a room where there is actually nothing — just my laptop. And with one click, I can also care for my patients online."
— Dr. Andreas Pullig, Practice Owner
One laptop, one program, one workflow
Today, the practice runs on a single device: medical history, patient portal, AI receptionist, documentation, billing, and accounting all interlock. When a patient schedules an appointment, the treatment contract and intake form are sent out automatically — customized to the practice. The answers land directly in the patient file without anyone having to enter them manually.
„It is a great feeling to have the entire practice in one program — and to be able to deliver high quality to the patient as a result."
— Dr. Andreas Pullig
Both doctors work from anywhere: online consultations, prescriptions, documentation. For the team, this means less administration and fewer duplicate entries.
„I can't even imagine how we used to do it without it."
— Stephanie, Practice Management
Conclusion
What sets this practice apart is its commitment to treating root causes instead of symptoms. What ClinicOS contributes to this is simple: it keeps the administrative side so minimal that time is once again freed up for this commitment.
„Many thanks to ClinicOS — especially to Sohrab and Anosch. I highly appreciate your authenticity and your humanity."
— Dr. Carmen Pullig
Voices from the team

Are you in private practice and working with a system that is merely being maintained?
Speak with us about what a transition would look like in your specific case.

Greta Holtmann
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