My ClinicOS Story

Dr. Carmen Pullig is a specialist in general medicine focusing on functional medicine and nutrition. She works alongside her husband, Dr. Andreas Pullig, in the Dr. Pullig practice.

A consultation hour that was previously not possible

Before ClinicOS, the practice worked with a long-established software. It served its purpose, but in terms of documentation, structure, and speed, far too much was left behind compared to what is possible today. So the practice looked for something new — and found ClinicOS through an ad on social media.

Today, she holds her online consultations from anywhere: she documents, issues prescriptions, and works flexibly. Her patients appreciate being able to stay at home or at their workplace.

“An online consultation hour was not possible before. Now I can offer it — and patients are very happy to accept it.”

From anamnesis to billing in one program

For her, ClinicOS is a complete practice management software: anamnesis, patient portal, AI medical scribe, treatment documentation, billing — all the way to accounting. What makes the difference are the workflows behind it: documents sent to patients — such as the treatment contract — are sent out automatically depending on the settings.

“The documentation is created during the consultation. This saves me an incredible amount of time — and allows me to focus completely on the therapy.”

The team also benefits: documentation is generated automatically, meaning the medical assistants have to deal with significantly less administration.

Her conclusion for colleagues: it is hard to imagine how much work and documentation time this program takes off your hands.

“We asked other providers very specific questions about our problems. They simply didn't have solutions for them yet.”

Conclusion

It is fast, well-structured, and innovative — and everything is integrated into a single program, from the initial contact and documentation to billing. That is exactly what she couldn't find anywhere else before.

“We receive really fast and good support — human, friendly, and authentic.”

The future of practice software begins here

Dr. Andreas Pullig, a specialist in urology and general medicine, now works almost exclusively in functional medicine and runs the practice together with his wife, Dr. Carmen Pullig. After his previous practice management system became increasingly cluttered, limited, and expensive due to an outdated core and more and more modules, he now relies on ClinicOS as the central solution for his practice. With just a laptop, he can care for patients on-site or online, while the complete and traceable documentation allows him to focus more on the patient consultation instead of writing notes at the same time. He particularly appreciates the ease of use combined with a wide range of possibilities, as well as the continuous development of ClinicOS, where regularly discussed features are implemented. Show more