My ClinicOS Story

For over 20 years, we used an old practice management software that worked well — but was not sustainable for the future. The system was closed, on a local server. I couldn't even send an email to my patients. In the end, we almost had to resort to faxing. Disrupted workflows, unnecessary work for the team — in today's environment, that is simply a no-go.

Then we switched to a more modern system. That was a disaster: so many problems that our revenue cut in half. Support was unreachable, the system was inflexible. After just three months, we decided to switch again — and found ClinicOS.

It was like night and day. With ClinicOS, I have a WhatsApp group where questions are answered in no time. We had close contact with the entire team during the onboarding process. And if I have a specific requirement, I get a valid response: "We can implement this, we can partially implement this." The answer "We can't do that" hasn't happened yet.

The complete process chains are phenomenal: from appointment booking to documentation to medical billing — everything is pre-set. And with the AI, I save 25 percent of the time spent on patient-related workflows. This gives me more time to focus on patient consultations and actively interact with them. I'm no longer distracted by the software.

ClinicOS is the right decision for our private practice. It is a pleasure to work with this team.

“The complete process chains are phenomenal. From appointment booking to documentation to medical billing — everything is already pre-configured in the system.”

The Future of Practice Management Software Starts Here

Dr. Baum describes ClinicOS as a system that aligns with natural medical logic — making it exceptionally intuitive. Compared to her predecessor system, which led to significant issues and lost revenue, ClinicOS is a quantum leap.

She is particularly convinced by the combination of AI-powered clinical documentation, standardizable process chains, and the fast, customized implementation of practice needs. For her, ClinicOS is a future-oriented choice — and one she would make again at any time.

"ClinicOS follows natural medical logic – it is intuitive, saves a lot of time, and allows us to focus more on the patient instead of the software."