
My ClinicOS Story
As a specialized bone density center with telemedical reporting, we had very specific requirements for practice software. No PVS system in Switzerland could do what we needed: fast, AI-supported reporting and an end-to-end digital patient journey.
With the other providers, I already noticed the problems during the sales talks — they just wanted to sell. With ClinicOS, it was different: there was a shared vision and an understanding that practice software is the core of a practice.
Today, AI-supported automation is a central part of our work. The doctor’s letter function alone has completely transformed our process: We need less than two minutes per report. Without this automation, we couldn’t operate economically at all.
ClinicOS accompanies our patients throughout the entire journey — from appointment booking to digital medical history intake to the finished report, which patients can access themselves via the portal. And the moment I tried the doctor’s letter function for the first time with a real patient, I knew: right decision.
“Without the automation provided by AI, we couldn’t be economically viable at all. We need less than two minutes for a report.”
The future of practice software begins here
Famara Kassama particularly highlights the support: the ClinicOS team is reachable around the clock — even between 10 p.m. and midnight, when telemedical reporting is running. In addition, custom adjustments, such as the automatic transfer of DEXA scan data into the report, were implemented in record time.
For him, ClinicOS is not just software, but a true partner for a forward-looking practice.
“The support from ClinicOS is unique. The team is always reachable — 24/7.”
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Sebastian Krüger
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