Patient Coordination & Administration

Patient Coordination & Administration

Pia Lena Brengel

Pia Lena Brengel

“This is the best decision I have made here in my professional experience.”

“This is the best decision I have made here in my professional experience.”

AVA Medical (Hamburg)

Modern medical practice with a focus on prevention, supporting patients in maintaining their long-term health, increasing their everyday energy, and improving their performance through individualized and holistic treatment approaches.

Features Used
  • Digital Patient Record – Structured and centralized access to patient data

  • AI Documentation – Faster and more efficient creation of documentation

  • Online Appointment Scheduling – Simplified and automated appointment booking

  • Workflow Management – Better coordination of practice processes

  • Patient Portal – Improved communication and interaction with patients

AVA Medical (Hamburg)

Modern medical practice with a focus on prevention, supporting patients in maintaining their long-term health, increasing their everyday energy, and improving their performance through individualized and holistic treatment approaches.

Features Used
  • Digital Patient Record – Structured and centralized access to patient data

  • AI Documentation – Faster and more efficient creation of documentation

  • Online Appointment Scheduling – Simplified and automated appointment booking

  • Workflow Management – Better coordination of practice processes

  • Patient Portal – Improved communication and interaction with patients

My ClinicOS Story

I know the frustration of old practice software firsthand — from the clinic and from general practice. Technical problems, no updates, the system was too slow, and when IT did come, it took days. The mood in the team was negative — all you could think was: here we go again.

If the system failed, we had to document on paper and enter everything later once it was running again. That cost an enormous amount of time and energy.

With ClinicOS, it is completely different. When it comes to documentation, there are no errors anymore. Scanning is the highlight for me: scan documents, the AI extracts all relevant data and automatically takes over the documentation. Creating patients, treatment agreements, infusions, injections — everything is fast and clean.

I save at least 15 to 20 minutes per patient. And the system is easy to use: if I can understand it, everyone can understand it — that’s what I always say.

ClinicOS was the best decision of my professional career so far.

“That is the best decision I have made in my professional career here.”


The future of practice software starts here

Pia Lena Brengel brings the perspective of a medical assistant: after negative experiences with old systems in the clinic and general practice, ClinicOS is a quantum leap for her. In particular, automatic documentation through AI-supported scanning saves her a significant amount of time every day.

For her, it is clear: ClinicOS is easy to use, reliable, and has noticeably improved day-to-day practice at AVA Medical.

“If I can understand it, everyone can understand it — that’s what I always say.”

Doctor and patient discussing health records at a desk. Laptop in the foreground.
Doctor and patient discussing health records at a desk. Laptop in the foreground.

Sounds Interesting? Let’s Talk

In a short call, we’ll see if ClinicOS is the right fit for your practice. No obligation, no sales pressure.

Bearded man smiling. Portrait.

Sebastian Krüger

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