Experiences - Private Practice Dr. Baum & Colleagues

Dermatology & Aesthetic Treatments

Private Practice Dr. Baum & Colleagues

Modern dermatology that combines advanced technology with personalized, high-quality care.

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Private Practice Dr. Baum & Colleagues (Kassel)

Dermatology private practice with a focus on skin health and aesthetic treatments. Team of female physicians, a practice manager, and medical assistants — all work with ClinicOS every day.

Features Used

AI doctor’s letter generation — letters in seconds instead of 20 minutes per patient
Process chains — from appointment booking through documentation to billing
Individual customization — practice-specific requirements implemented promptly
Intuitive interface — follows the natural clinical workflow
Digital documentation — scan doctor’s letters and transfer them automatically into the patient record
WhatsApp support — answers to questions in the shortest possible time

Private Practice Dr. Baum & Colleagues (Kassel)

Dermatology private practice with a focus on skin health and aesthetic treatments. Team of female physicians, a practice manager, and medical assistants — all work with ClinicOS every day.

Features Used

AI doctor’s letter generation — letters in seconds instead of 20 minutes per patient
Process chains — from appointment booking through documentation to billing
Individual customization — practice-specific requirements implemented promptly
Intuitive interface — follows the natural clinical workflow
Digital documentation — scan doctor’s letters and transfer them automatically into the patient record
WhatsApp support — answers to questions in the shortest possible time

My ClinicOS Story

The private practice Dr. Baum & Kollegen had only introduced a new practice management system a few months prior. Instead of easing the daily workload, however, the software led to more and more problems. Processes did not function reliably, support was support was barely reachable, and many procedures had to be handled manually again. Looking back, the team describes this period as stressful – at times they even had to resort to fax and other interim solutions.

What they were looking for was therefore not just a new software, but a system that truly supports daily operations. From appointment booking to documentation and billing, all processes were to be logically connected and tailored to the actual needs of a private dermatological practice.

“The overall process chains are fantastic. From appointment booking to documentation and invoicing — everything is already pre-configured in the system.”
— Dr. Stefanie Baum, Physician & Practice Owner

Three Observations from the Team

Speaking with the team highlight three key improvements that have permanently upgraded the daily routine in the practice.

First, workflows now follow a clear structure. Appointment booking, documentation, medical letters, and invoicing integrate seamlessly, ensuring that many work steps occur automatically in the correct order. This reduces errors and saves valuable time every day.

Second, AI significantly accelerates medical documentation. Medical reports, which previously took up to twenty minutes to complete, are now generated in just a few seconds. This leaves significantly less post-consultation paperwork at the end of the day.

Third, the team highlights the high level of flexibility of the system. Custom practice requirements are implemented promptly, and new features are continuously developed. This allows the software to adapt to the practice – and not vice versa.

“Tasks that used to take up a lot of time now run completely in the background as a matter of course. This allows us to focus on our patients once again.”
— Team of the Private Practice Dr. Baum & Kollegen

What is Repeatedly Mentioned in the Team

One theme consistently emerges from all conversations: the simplicity of everyday work. The team describes ClinicOS as a system that aligns with the natural medical mindset and can therefore be used without extensive training. Many workflows that previously required several programs or manual intermediate steps now run seamlessly in a single process.

Equally frequently mentioned is the collaboration with the ClinicOS team. Questions are answered quickly, individual requests are taken seriously, and new requirements are implemented on short notice. It is precisely this close cooperation that gives the practice the confidence that the software will evolve alongside their needs.

For Dr. Baum & Kollegen, ClinicOS is therefore not just a practice management system, but a partner that permanently simplifies daily practice operations and gives the entire team more time for medical care.