The future of practice software starts here
The private practice Dr. Baum & Colleagues has undergone a system change that the team describes as “day and night.” The previous system — a modern program introduced only a few months earlier — caused so many problems that the practice was generating only half of its revenue. Support was unreachable, the system was inflexible, and in the end the team almost had to fall back on fax.
The switch to ClinicOS changed that fundamentally. Dr. Stefanie Baum describes ClinicOS as a system that follows the natural logic of medical practice and is therefore especially intuitive. The complete process chains — from appointment booking to documentation to billing — are mapped in the system and preconfigured.
The time savings are measurable: 25 % less effort for patient-related processes. In particular, the AI-assisted preparation of medical letters reduces the documentation workload enormously — from 20 minutes per letter to a few seconds. For the team, that means less rework, fewer errors, and fewer weekend checks.
What the practice also emphasizes: individual requirements are implemented promptly by the ClinicOS team. “We can’t do that” has not come up so far. Support runs through a shared WhatsApp group — questions are answered immediately.
“The complete process chains are amazing. From appointment booking to documentation to billing — everything is already preconfigured in the system.”
— Dr. Stefanie Baum, physician & practice owner
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Sebastian Krüger
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