My ClinicOS Story

The old practice software was digital, but much of what surrounded it was still analog: questionnaires on paper, medical histories recorded by hand and then transferred manually into the patient record. The result: increased time spent, more materials, less treatment time per patient.

Particularly noticeable in everyday practice: whoever acted as the receptionist had to go into every room, prepare documentation, initiate small tasks — important in one way, annoying in another, and in any case time-consuming.

“We had increased time spent because of the whole patient history process — and as a result less treatment time per patient.”

Getting back into the patient conversation

Today she can look the patient directly in the face, instead of typing alongside the screen. The AI listens in the background and takes over most of the documentation. She can focus fully on the doctor-patient conversation — and patients notice the difference. That someone is really listening is noticeable in the consultation room.

The support also sets a standard she has not encountered in other systems. Even when she was briefly not active, she could see in the chat history how colleagues picked up the issue and handled feature requests. She has not experienced that in any other system — regardless of the medical field.

“With the AI listening, most of the documentation has already been done for me. I can focus fully on the doctor-patient conversation.”

Conclusion

I recommend ClinicOS because it lets me, as a doctor, focus again on the patient — and not on the documentation. That makes things enormously easier for me.

The future of practice software starts here

What began as a one-person practice is today an interdisciplinary team of doctors, sports scientists, and osteopaths. That size comes at a cost if the software does not grow with it: data chaos between different tools, missing interfaces to the ultrasound devices, paper-based patient questionnaires, an external online calendar. And above all: a lot of work that still had to be done after the patient consultation. Show more